Terms of
Service

These Terms of Service govern your access to and use of the website of Draftlure Studio and any design services you engage us to provide. By browsing this site, requesting a proposal, or commissioning work, you agree to the terms set out below. Please read them carefully, as they describe the basis on which we work together.

1. About the studio

Draftlure Studio is a web and visual design practice based in Louisville, Kentucky. We specialise in website visual composition, content-centered web styling, adaptive web display planning, and creative web identity coordination. Throughout these Terms, "we," "us," "our," and "the studio" refer to Draftlure Studio, and "you" and "client" refer to the individual or organisation engaging our services or using this site.

2. Scope of services

Our work is design-focused in nature. A typical engagement may include the development of visual page compositions, layout concepts, typography and spacing systems, responsive visual arrangements across desktop, tablet, and mobile screens, and cohesive branded design references for digital projects. The precise scope of any engagement is defined in the written proposal or statement of work agreed between you and the studio before the project begins.

3. Services we do not provide

To protect the focus and quality of our craft, the studio does not provide software engineering, front-end or back-end development, website hosting, domain administration, content management system configuration, payment processing, or search engine optimisation. We do not manage, operate, or assume responsibility for client systems, servers, or third-party platforms. Where these activities are required to bring a design to life, they remain the responsibility of you or the technical providers you appoint.

4. Proposals and project engagement

Each project begins with a discussion of your goals, followed by a written proposal describing the deliverables, the estimated schedule, the agreed fee, and any assumptions on which the estimate depends. A project is considered confirmed only once you have accepted the proposal in writing and any required initial payment has been received. Until then, any figures, timelines, or directions we share are indicative and subject to change.

5. Fees and quotations

Our services are quoted on a per-project basis. Published starting prices on our website indicate the baseline from which an estimate is built and do not represent a final quotation. The final fee for any engagement depends on the number of screens and states involved, the depth of the visual system, and the scope of revisions agreed at the outset. All fees are stated in United States dollars unless expressly noted otherwise.

6. Payment terms

Unless the proposal states otherwise, projects require an initial payment before work commences, with the remaining balance due upon delivery of the final design files. Invoices are payable within the period specified on the invoice. The studio reserves the right to pause work on a project where an undisputed invoice remains outstanding beyond its due date, and to resume only once the account is settled.

7. Client responsibilities

A successful design depends on timely collaboration. You agree to provide accurate briefing material, brand assets, written content, and feedback within the timeframes outlined in the project schedule, and to nominate a single point of contact empowered to approve work on your behalf. You are responsible for ensuring that any materials you supply to us do not infringe the rights of third parties and that you hold the necessary permissions to use them.

8. Revisions and feedback

Each engagement includes a defined number of structured review rounds at the concept and composition stages, as described in the proposal. Feedback within each round should be consolidated and provided as a single, coherent set of comments. Requests that fall outside the agreed scope, or additional rounds beyond those included, may be undertaken as additional work and quoted separately before we proceed.

9. Timelines and delays

We share a project schedule with named milestones at the start of each engagement and work diligently to meet it. Timelines assume that briefing material, content, and approvals are provided when due. Where delays are caused by late feedback, incomplete materials, or changes to scope, the schedule may be adjusted accordingly. The studio is not liable for delays arising from circumstances beyond its reasonable control.

10. Deliverables and handoff

At the conclusion of a project we provide organised, production-ready design source files, a documented type and spacing scale, exported assets in agreed formats, and a short guide describing how the design system is intended to behave across breakpoints. Deliverables are prepared so that a developer or technical provider can implement them, but implementation itself is outside our scope as set out in Section 3.

11. Intellectual property

Ownership of final design deliverables transfers to you upon receipt of full payment, in accordance with our Intellectual Property Policy. Until that point, all concepts, drafts, and working files remain the property of the studio. We retain the right to display completed, non-confidential work as part of our own portfolio and promotional materials unless we agree otherwise in writing.

12. Third-party platforms and resources

Our designs may reference fonts, imagery, or platform conventions provided by third parties. Where licensed assets are required for implementation, responsibility for obtaining and maintaining the appropriate licences rests with you. The studio makes no warranty regarding the availability, performance, or terms of any third-party platform, service, or resource.

13. Confidentiality

Each party agrees to treat non-public information disclosed by the other in the course of an engagement as confidential and to use it only for the purpose of the project. This obligation does not extend to information that is or becomes public through no fault of the receiving party, or that must be disclosed to comply with the law.

14. Cancellation and refunds

Either party may end an engagement in writing. The treatment of fees on cancellation, including amounts payable for work completed and the limited circumstances in which refunds apply, is set out in our Refund & Cancellation Policy, which forms part of these Terms.

15. Warranties and disclaimers

We perform our services with reasonable skill and care and to professional standards. Beyond this, our work and this website are provided without further warranties of any kind, whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose. We do not warrant that the website will be uninterrupted or error-free, and design outcomes depend in part on factors outside our control, including how deliverables are implemented by others.

16. Limitation of liability

To the fullest extent permitted by law, the studio shall not be liable for any indirect, incidental, special, or consequential losses, including loss of profit, revenue, data, or goodwill, arising out of or in connection with our services or your use of this website. Our total aggregate liability in connection with any engagement shall not exceed the total fees paid by you for that engagement.

17. Indemnification

You agree to indemnify and hold the studio harmless from claims, damages, and expenses arising out of materials you supply to us, your use of the deliverables, or your breach of these Terms, except to the extent such claims arise from the studio's own negligence or wilful misconduct.

18. Communications and notices

Formal notices under these Terms should be sent in writing using the studio contact details provided below. Routine project communication may take place through the channels agreed at the start of the engagement.

19. Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky and applicable United States federal law, without regard to conflict-of-law principles. Any dispute arising under them shall be subject to the jurisdiction of the courts located in Kentucky.

20. Changes to these Terms

We may update these Terms from time to time to reflect changes in our practice or legal requirements. The current version is always the one published on this page, identified by the date above. Continued use of our website or services after an update constitutes acceptance of the revised Terms.